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WOOCS 2.2.1

Negotiation Skills


Negotiation Skills




Master Negotiation Skills with Our Comprehensive Online Course

Welcome to the “Negotiation Skills” online course! This course is designed to provide you with a fundamental understanding of negotiation principles and techniques. Whether you are a business professional, entrepreneur, or individual looking to improve your negotiation capabilities, this course will equip you with the skills needed to successfully negotiate in various settings.

Course Objectives

By the end of this course, you will:

  • Understand Negotiation Principles: Learn the core concepts and importance of negotiation.
  • Develop Effective Communication Skills: Gain insights into essential communication techniques for successful negotiation.
  • Utilise Negotiation Strategies: Get hands-on experience with popular negotiation strategies and frameworks.
  • Resolve Conflicts: Learn how to manage and resolve conflicts during negotiations.
  • Apply Negotiation Skills in Various Contexts: Understand the practical applications of negotiation skills in different scenarios.
  • Prepare for Advanced Studies: Get ready for advanced courses and certifications in negotiation and conflict resolution.

Detailed Course Outline

Module 1: Introduction to Negotiation

  • What is Negotiation?: Understanding the basics and significance of negotiation.
  • History and Evolution: How negotiation techniques have developed over time.
  • Key Concepts: Interests, positions, BATNA (Best Alternative to a Negotiated Agreement), and ZOPA (Zone of Possible Agreement).
  • Benefits of Effective Negotiation: Why strong negotiation skills are crucial for personal and professional success.

Module 2: Communication Skills for Negotiation

  • Active Listening: Techniques for enhancing listening skills to understand the other party’s perspective.
  • Verbal and Non-Verbal Communication: Understanding the impact of body language and tone in negotiations.
  • Questioning Techniques: Strategies for asking the right questions to gather information.
  • Building Rapport: Methods for establishing trust and rapport with the other party.
  • Case Studies: Real-world examples of effective communication in negotiations.

Module 3: Negotiation Strategies and Frameworks

  • Distributive Negotiation: Techniques for win-lose negotiation scenarios.
  • Integrative Negotiation: Strategies for creating win-win outcomes.
  • Negotiation Frameworks: Introduction to frameworks like the Harvard Negotiation Project.
  • Practical Projects: Hands-on exercises to apply negotiation strategies and frameworks.

Module 4: Conflict Resolution

  • Understanding Conflict: Identifying sources and types of conflict.
  • Conflict Management Techniques: Methods for managing and resolving conflicts during negotiations.
  • Emotional Intelligence: Using emotional intelligence to navigate conflicts effectively.
  • Mediation and Facilitation: Roles of mediators and facilitators in resolving conflicts.
  • Case Studies: Examples of successful conflict resolution in negotiations.

Module 5: Applying Negotiation Skills

  • Negotiation in Business: Applications in business deals, contracts, and partnerships.
  • Negotiation in Personal Life: Techniques for negotiating in everyday situations.
  • Cross-Cultural Negotiation: Understanding cultural differences and their impact on negotiation.
  • Online Negotiation: Strategies for negotiating in virtual environments.
  • Other Applications: Exploring additional fields such as diplomacy, sales, and legal negotiations.

Module 6: Future Trends in Negotiation

  • Emerging Techniques: New advancements and future trends in negotiation.
  • Challenges and Opportunities: Identifying potential challenges and opportunities in the field.
  • Continuous Learning: Resources and strategies for ongoing learning and development.
  • Case Studies: Examples of innovative negotiation solutions and forward-thinking applications.

Course Format

This course is delivered entirely online and is self-paced, allowing you to learn at your own convenience. Each module includes:

  • Video Lectures: Engaging and informative visual content.
  • Reading Materials: Comprehensive study resources.
  • Quizzes: Regular assessments to test your understanding.
  • Practical Assignments: Hands-on tasks to apply your knowledge.
  • Discussion Forum: Interact with instructors and peers for enhanced learning.

Assessment and Certification

To successfully complete the course, you will need to:

  • Participate in all modules and complete the associated quizzes and assignments.
  • Pass a final assessment that tests your understanding of the course material.

Upon successful completion, you will receive a certificate of completion, which you can showcase on your CV or LinkedIn profile.

Enrolment Information

Enrol now for £300 to gain a solid foundation in negotiation skills and start your journey towards becoming a negotiation expert. No prior experience is required—just a keen interest in learning and enhancing your negotiation abilities. Begin your negotiation skills adventure today!


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